What does providing IT Support yourself really cost your organisation in terms of employee productivity, infrastructure investment, and operational efficiency – and could you deliver measurably better service levels and achieve quantifiable cost savings by partnering with a proven managed service provider?
Codestone’s IT Support Assessment is a thorough audit of your organisation’s IT operations to maximise value and minimise risk. Our assessment identifies cost inefficiencies, security gaps, and performance bottlenecks while delivering recommendations for improvement.
Benefits of Codestone’s IT Support Assessment:
- Actionable Strategy: Receive a comprehensive roadmap with prioritised recommendations for optimising your IT support structure.
- Cost Optimisation: Receive a detailed cost analysis comparing your current IT spend against Codestone’s tailored support options. Get clear projections showing potential 3-year savings and ROI – all backed by data to help you make an informed decision.
- Operational Excellence: Identify opportunities to enhance service delivery, response times, and system reliability.
- Risk Management: Evaluate current IT support gaps and get detailed recommendations for strengthening security and compliance.
- Business Alignment: Ensure your IT support model is scalable, efficient, and perfectly matched to your organisational needs.
The IT Support Assessment typically covers a range of topics such as:
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Cost Efficiency Review
A comprehensive cost efficiency evaluation to reveal key insights into IT expenditure patterns, resource usage metrics, and strategic opportunities for optimising your operational investments.
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Infrastructure Health Check
A detailed cost efficiency evaluation to reveal key insights into IT expenditure patterns, resource usage metrics, and strategic opportunities for optimising your operational investments
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Security and Compliance
An overview of your security measures, regulatory compliance status and risk assessment to ensure robust controls are in place as well as up-to-date certifications and effectively managed threats across operations.
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Service Delivery Analysis
Our detailed service delivery analysis examines response time effectiveness, SLA compliance rates, and emerging support ticket trends.
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Business Continuity and Disaster Recovery
Our systematic assessment identifies critical backup infrastructure performance, validated disaster recovery protocols, and potential business impacts.
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Technology Roadmap
Based on concrete data analysis, our strategic technology roadmap outlines clear scalability requirements, prioritised system upgrades, and practical innovation opportunities to drive business growth.
Our Approach:
- Initial Consultation: We begin with a thorough discussion of your business objectives and pain points.
- Data Collection: Our experts gather system data.
- Analysis: We conduct a deep dive analysis of the collected data, leveraging our extensive expertise.
- Report Generation: A detailed report is created, outlining findings and recommendations.
- Presentation: We walk you through the results, explaining our findings and answering your questions.
- Action Plan: Together, we develop a prioritised action plan to address the identified opportunities.
Take the first step towards optimal IT support efficiency. Contact Codestone today to schedule your FREE IT Support Assessment and discover how to transform your IT operations.
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